Privacy Policy
Last updated: October 20, 2026
Matinee Ice Cream (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit www.matineeicecream.com or contact us through the website.
Information We Collect
Information you provide: When you contact us by email or submit a website form, we collect the information you choose to share, such as your name, email address, phone number, and message or inquiry details.
Information collected automatically: Our website is hosted by Squarespace. When you visit, Squarespace may collect technical and usage information, including your IP address, browser and device information, pages visited, referring websites, and interactions with the site.
How We Use Information
We use information to:
Respond to questions, requests, and customer inquiries.
Communicate with you about our shop and any requests you make.
Operate, maintain, and improve our website.
Understand website traffic and visitor activity.
Protect against fraud, misuse, and security threats.
Meet applicable legal obligations.
If you subscribe to promotional emails, we use your information to send the updates you requested. You can unsubscribe using the link in those emails.
Cookies and Analytics
Our website uses cookies and similar technologies to support essential functions. Depending on our settings and your choices, these technologies may also help us understand how visitors use the website.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Blocking certain cookies may affect how some features work.
For more information about Squarespace’s practices, visit its Privacy Policy and Cookie Policy.
How We Share Information
We may share personal information with service providers that help us host and operate the website, manage communications, or provide services you request.
Squarespace also processes certain visitor information for its own purposes, including maintaining the security and integrity of its services, as described in its Privacy Policy.
We may disclose information when required by law, to respond to lawful requests, or to protect the rights, property, or safety of Matinee Ice Cream, our customers, or others. Information may also be transferred as part of a business sale, merger, or similar transaction.
Third-Party Links
Our website may link to social media platforms or other third-party websites. Information you provide to those services is governed by their privacy policies. We encourage you to review those policies before sharing personal information.
Information Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining appropriate business records, and meeting legal obligations.
We use reasonable safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond as required by applicable law and may need to verify your identity before fulfilling a request. Certain information may need to be retained for legal or legitimate business purposes.
You can also unsubscribe from promotional emails and manage cookies through the controls described above.
Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through our website, please contact us so we can investigate and take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, practices, or legal obligations. Updates will appear on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Matinee Ice Cream
618 S Church Ln
Tappahannock, VA 22560
Email: office@matineeicecream.com